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Skills Development Specialist/WIOA Case Manager

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Please see Special Instructions for more details.

Official transcripts, from a regionally accredited institution, are required to be received a minimum of two business weeks before the first day of work. Failure to comply may result in revocation of the job offer.

Posting Details

Position Summary Information

Position Title Skills Development Specialist/WIOA Case Manager
Position Type Full Time Regular
Contract Length 12 months
Expected Work Schedule Standard
Anticipated Days Monday - Friday
Anticipated Hours 8:00 a.m. - 5:00 p.m.
Anticipated Hours per Week 40
Job Description Summary

Serve as a resource to career center customers by conducting initial assessments to identify skill development services available to assist with career opportunities. Provide information on work opportunities, create plans to build skills to meet those opportunities, and assist customers by making referrals to skill building workshops and individual training programs. Provide outreach on WIOA (Workforce Innovation & Opportunities Act) Title I job training programs and financial assistance for classroom training. Determine program eligibility, take applications and enroll eligible individuals meeting program guidelines in WIOA Title I training. Conduct workshops on WIOA Title I job training programs, as well as job seeking skills development topics such as interviewing, resume writing, completing online applications and networking.     

Duties

1. Determine WIOA Title I program eligibility, take applications and enroll eligible individuals meeting program guidelines in WIOA Title I training.
2. Enter all WIOA Title I eligibility, application and enrollment information required in ncworks.gov. Gather all documentation required before and during program participation and either store or submit as required by state and federal guidelines.
3. Provide case management for WIOA Title I participants including support during completion of training, job search and job placement assistance, and career development advising.
4. Manage client accounts so that training monies are evenly disbursed throughout the training time and maintain WIOA Title I student expense workbook to track expenditures each semester.
5. Conduct new Center customer registration, as well as RESEA and EAI review meetings, register new customers in ncworks.gov and demonstrate the job search, resume building and labor market information features of NCWorks online.
6. Introduce customers to various skills development services available at the Center including job seeking skills workshops and applicable career assessment activities to identify interests, work values, personality type and current skill levels and assist in career exploration and decision making process.
7. Assist in career exploration and decision making process by discussing assessment outcomes and providing labor market information so customers can make informed, realistic choices on where to begin their job search or if training is needed.
8. Conduct workshops on WIOA Title I job training programs, as well as job seeking skills development topics such as interviewing, resume writing, completing online applications and networking.     
9. Perform marketing functions using Microsoft Word and Publisher to develop flyers, Constant Contact for group emails, and various social media platforms.
10. Other tasks as assigned.

Minimum Requirements

1. Bachelor’s degree
2. One year of experience in a career center or similar workforce development agency.
3. One year of experience with career development and job search skills advising.

Preferred Qualifications

1. One year of Case Manager experience with the Workforce Innovation and Opportunity Act, WIOA.
2. Experience in an NCWorks Career Center.
3. Three years of experience with career
development and job search skills advising;
4. Global Career Development Facilitator Certification.

Special Instructions to Applicants

Official transcripts, from a regionally accredited institution, are required to be received a minimum of two business weeks before the first day of work. Failure to comply may result in revocation of the job offer.

Posting Detail Information

Applicant Review 09/12/2017
Start Date 10/16/2017
Keep Open Until Filled Yes
Salary Range $37,284 - $41,946

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this employment opportunity?
    • A-B Tech website
    • Current or former A-B Tech employee
    • Family member or friend
    • HERC
    • HigherEd Jobs
    • Inside HigherEd
    • Job Fair
    • LocalJobs.com
    • Mountain Xpress
    • Newspaper
    • Publication
    • Other
    • Western North Carolina Diversity Engagement Coalition
    • Urban News
    • La Voz
  2. Please provide specific details, if Other website or Other was selected in the previous question. If not, enter N/A. You must select one option to move forward with your application.

    (Open Ended Question)

  3. * Do you have a minimum of a Bachelor's Degree?
    • Yes
    • No
  4. * Do you have at least one year of experience in a career center or similar workforce development agency?
    • Yes
    • No
  5. * Do you have at least one year of experience with career development and job search skills advising?
    • Yes
    • No
  6. * Do you have at least one year of Case Manager experience with the Workforce Innovation and Opportunity Act, WIOA?
    • Yes
    • No
  7. * Do you have experience in an NCWorks Career Center?
    • Yes
    • No
  8. * Do you have at least three years of experience with career development and job search skills advising?
    • Yes
    • No
  9. * Do you have a Global Career Development Facilitator Certification?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Cover Letter
  2. Unofficial Transcripts
  3. Resume
Optional Documents
  1. Other Document
  2. Veterans Preference, if applicable
  3. Letter of Recommendation 1
  4. Letter of Recommendation 2
  5. Unofficial Transcripts 2